The plans, side by side
Billed once a year. Parts, repair labor and evaporative cooler work are never part of a plan; we quote them before work starts.
One spring visit for ducted air or a heat pump.
A spring cooling visit and a fall heating check.
A plan is a service agreement, not insurance. It is billed once a year. To cancel, call or text before your renewal date; we text a reminder two weeks ahead.
The 12-point check
The same list for every home, so the report reads the same from year to year.
Parts and airflow.
Filter size and condition
Indoor coil
Condensate drain line
Outdoor coil and fan
Capacitor and contactor
Wiring and disconnect
What the thermostat and ducts tell us.
Thermostat settings and battery
Temperature drop across the coil
Supply and return airflow
Ducts we can reach, for leaks and gaps
Refrigerant pressures read, not topped off by default
Notes on what to watch next year
Terms in plain words
You pay on the day you join. We text a reminder two weeks before the plan renews.
Call or text before your renewal date and the plan does not renew.
A plan pays for scheduled visits. Parts and repairs are quoted before work starts and are never part of it.
Tell us. If the new address is on a route day, we set your new weekday with you.
Plan questions
Each plan is billed once a year, and the price is written in your plan agreement. Neither pays for parts or repairs, and neither is insurance. You can cancel before the renewal date.
Someone 18 or older should be there for the indoor part of the visit, so we can reach the thermostat and the indoor unit. The outdoor check does not need you.
Follow the maker of your system. Many homes change it more often in the summer. A thicker filter is not always better: use the highest rating your system can breathe through, such as MERV 13 where it supports it.
Yes: pads, pump and water line, at start-up in spring and shut-down in fall. It is quoted separately and is not part of either plan.
Send your neighborhood and the plan you want. We reply with your weekday.